Shipping information
How much does the shipping cost?
Germany:
- Order up to 50 euros – 4.19 plus 19% VAT
- Order over 50 euros – free delivery
The shipping costs for partners are always 4.99 plus 19% VAT
Austria:
- Delivery is always 12.60 plus 19% VAT
How long does delivery take?
Shipping usually takes about 2-4 working days within Germany.
Shipping to Austria takes approximately 2-6 working days.
Where will it be shipped to?
We only deliver within Germany and Austria.
Which companies do you ship with?
Delivery is carried out by our shipping partner DHL.
Payment information
What payment options do I have?
All common payment options are possible.
Is my payment safe with you?
Your data is safe with us. We only work with well-known payment companies.
Will I receive an order confirmation after successful payment?
Yes, you will receive an email from us after your order.
Return information
Do I have a right to return the products?
You can return your order within 14 days. The item must be in its original packaging and must not show any signs of use.
My item is defective, what now?
If you find any defects in the product quality, you have the option of returning the item to us within 14 days.
Who bears the return costs?
The return costs are usually borne by the buyer unless there is a defect or a manufacturing error.
contact form
Do you have any further questions?
We will help you with any questions or concerns as quickly as possible. Please send us a message using our contact form.
We will get back to you shortly!